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- HP Envy 4520

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11-02-2020 01:57 PM
My HP Envy 4520 prints the top half and not the bottom half of every third line. What is problem?
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Accepted Solutions
11-05-2020 06:57 AM
@jfgjr, Welcome to the HP Support Community!
Are you printing from a Win PC or a MAC?
Try making a standalone copy oin black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.
Check the estimated ink levels and replace any low/empty ink cartridges.
Perform steps 10 and 8 respectively from this document - Black or Color Ink Not Printing, Other Print Quality Issues
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
11-05-2020 06:57 AM
@jfgjr, Welcome to the HP Support Community!
Are you printing from a Win PC or a MAC?
Try making a standalone copy oin black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.
Check the estimated ink levels and replace any low/empty ink cartridges.
Perform steps 10 and 8 respectively from this document - Black or Color Ink Not Printing, Other Print Quality Issues
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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