Create an account on the HP Community to personalize your profile and ask a question
06-18-2022 12:02 PM - last edited on 06-18-2022 04:15 PM by RodrigoB
HP instant ink sent me a cartridge that does not fit. Instead of 65/304, P instant ink sent 63/302 65/304 which is larger. I cannot insert the cartridge in t
06-19-2022 07:24 AM - edited 06-19-2022 07:24 AM
Welcome to the HP Support Community
I'd like to help!
I understand you received incorrect cartridges.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Could you share an image of the cartridges you received, with the cartridge number towards the camera?
Let me know.