Hello, I have the HP Envy 5010 printer. The printer cannot connect to web services since I moved address. I have tried restarting the printer and router which has not had any effect. I have uninstalled the web web service to try and add it again, when I did this, it seemed to be thinking about it, but error code appeared 0XB81864CO. and printer had to be restarted. When restarted printer to try again, uninstalling web service makes no difference. Despite wifi working, printer cannot acquire email address or connect to web sever so unable to connect to server to print.
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