HP Envy 5055 printing blank pages

[SKash87]

My envy 5055 printer is just printing blank pages. I updated it, cleaned the ink cartridges and cleaned it again. Still nothing, just blank pages. Please help!

[A_Gayathri]

Hi @SKash87,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP ENVY 5055 printer. If you've already updated the printer software, cleaned the ink cartridges, and performed a print head cleaning with no improvement, there are a few additional steps you can try

Check Ink Levels: Ensure that the ink cartridges have sufficient ink. You can check the ink levels on your computer or through the printer control panel.

Align the Printer: Some printers have an alignment process that ensures the print heads are properly aligned. Check your printer manual for instructions on how to perform an alignment.

Print a Test Page: Print a test page from the printer control panel. This can help you determine if the issue is with the printer itself or the connection with the computer.

Try Another Document: Print a different document or image to see if the issue is specific to one file or if it persists across different types of print jobs.

Check for Software Issues: Ensure that your printer is set as the default printer on your computer. Sometimes, issues can arise if the wrong printer is selected.

Reinstall the Printer Drivers: Uninstall the printer drivers from your computer and reinstall them. You can download the latest drivers from the official HP website.

Reset the Printer: Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on. This can sometimes resolve temporary issues.

I hope this helps. 

Take care and have a good day.

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