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×InformationHP Solution Center Adobe Flash player error
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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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HP Envy 5055 won't print. There's an error code 0x0829c98 HI Watchdog C
10-03-2019
03:38 PM
- last edited on
10-03-2019
03:57 PM
by
Arthur-c

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edited.
error code: 0X00829C98
HI WATCHDOG C
10-06-2019 12:01 PM

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@cyn11, Welcome to HP Support Community!
Step 1: Reset the printer
Reset the printer to recover from printer failures.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
If the error message persists, continue to the next step.
Step 2: Remove the ink cartridges, and reset the printer
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait at least 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration or alignment page, do so.
Refer to the document HP Inkjet Printers - '0xc19a0005' or Similar Error Code Displays for help. If the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
10-10-2019 12:56 PM

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Thanks for replying.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee

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