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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 6032 All-In-One Printer
Microsoft Windows 10 (64-bit)

My printer is working; however, it requires new ink. The printer has ceased communication with Instant Ink. How can this be rectified?

 

2 REPLIES 2
HP Recommended

Hi @Ambtech458

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with your printer. I'd like to help!


Since you mentioned that your printer not communicating, is the printer not communicating with devices or is the ink cartridge not communicating correctly? Could you please elaborate?

 

Let me know.

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Ambtech458,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

 

Have a great day!

Elohi_NR
I am an HP Employee
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