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HP Envy Photo series 7155 can not print
Microsoft Windows 10 (64-bit)

HP Envy Photo 7155 series printer, can not print mesage

1 REPLY 1
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@joekk, Welcome to HP Support Community!

 

To provide you with an accurate solution, I'd like to know the following-

  • Are you able to make photocopies on the printer?
  • How is the printer connected to the computer?
  • Is there any error message when you try to print?
  • What message are you referring to? 

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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