Have you tried to print the print quality diagnostic page from the printer?
Have you tried to remove and reseat the printhead?
Let's Print a Print Quality Diagnostic Page:
Press and hold the Start Copy Color button on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.
Evaluate the report for any defects.
If there are defects found, try the steps mentioned in this document.
You may refer to this support document for removing, inspecting and reseating the printhead - Click here
Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.
Let me know how it goes for further assistance.
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