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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-09-2023 05:54 AM - last edited on ‎02-11-2023 10:35 AM by Retired

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer

Hello,

 

I have HP Instant Ink, the account is in good standing. My printer's black ink is barely printing - so badly that the printer alignment won't work as it cant read the printed page.  According to the printer and the HP Instant Ink site, it still has some black ink in it, which is why a new cartridge has not been sent.  Please help, I'm really frustrated with the lack of black ink and the lack of support options. 

2 REPLIES 2

‎02-22-2023 12:03 PM

HP Recommended

@pj1001 

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎02-28-2023 05:06 AM

HP Recommended

@pj1001 

 

Let me know if you still need assistance.

Sandytechy20
I am an HP Employee

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