HP INSTANT INK UNAVAILABLE

[SOUMAYA82]

Dears,

Could please someone help me to connect to instant ink my printer?

It's connected to the network i printed with my smartphone as well but it's impossible to get a code to activate instant ink services on my printer

Many thanks to all of you for your help 

[Dragon-Fur]

@SOUMAYA82 

Instant Ink print-by-page subscription service is not available everywhere.

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

READ >> Instant Ink information, including a link (below the FAQ section) to the all-important Terms of Service Contract

NOTE:   It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ

If you do not find your region in the list, Instant Ink is not available for your location.

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2620 All-in-One Printer

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We are a world community of volunteers dedicated to supporting HP technology

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[SOUMAYA82]

Instant ink is always available here my brother's and my sisters are using this service we leave in the same street

[Dragon-Fur]

@SOUMAYA82 

Edits - Add "how-to" document list to references / self-help section

OK,

If the printer is in the supported printer list

and

You live in a region where the service is available,

then printer model and regional location are not the problem.

That said,

• I will submit a request that someone take a look.
• Please know that because our Community is not HP Technical Support, we are not a direct conduit to HP.
• When / If there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 
• Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims.

Note to those reading:

• Please do not post any personal or case information here - we cannot make use of the data. 
• Posting personal information at a public site increases your risk from scammers.

For reference / self-help setup (no waiting)

Website Support Troubleshooting, How-to, Video Tutorials

• HP Smart - HP Connected
•  HP Instant Ink

For example, help for topics includes (and is not limited to):

Open website:  HP Smart / HP Connected 

Open category How to > Turning On Web Services  (Includes “Turn off Web Services” help)

and

• Sign In to Your HP Instant Ink Account
• Enrolling in HP Instant Ink

•  Having Trouble Claiming Your Printer?
•  Printer Claim Code Troubleshooting

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.