HP INSTANT INK

[mollysmowers]

We are having a hard time using our printer without being enrolled in HP instant ink program.  Can you help us run the printer without it?

[Raj_05]

Hi @mollysmowers,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Certainly, I can help you with that. If you want to use your HP printer without enrolling in the HP Instant Ink program, you can follow these steps.

Disable Web Services:

• On the printer control panel, navigate to "Setup," then "Web Services," and select "Disable."

Remove Instant Ink Cartridges:

• If you have cartridges provided by HP Instant Ink, replace them with regular HP ink cartridges.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds and then plug it back in.
• Turn the printer back on.

Resetting the Network:

• If your printer is connected to a network, you may need to reset the network settings. Go to the "Network" or "Wireless" settings on your printer and choose "Restore Network Defaults."

Use Standard Cartridges:

• Make sure you are using regular HP ink cartridges instead of the ones provided by the Instant Ink program.

Configure Printer Settings:

• On your computer, go to "Devices and Printers" (Windows) or "Printers & Scanners" (Mac).
• Right-click on your printer and choose "Printer Properties" or "Options & Supplies."
• Look for any settings related to HP Instant Ink and make sure they are turned off.

Update Printer Firmware:

• Check for firmware updates for your printer on the HP support website and install any available updates.

Printer Driver:

• Make sure you have the latest printer driver installed on your computer. You can download it from the HP support website.

Avoid Automatic Updates:

• When installing printer software or drivers, be cautious about accepting automatic updates that may include Instant Ink features.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support