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- HP Community
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- Re: HP Ink Replacement Cartridges have not arrived - waiting...

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03-09-2024 08:22 AM
My HP ink replacement cartridges have not arrived. It has been 2 weeks since I was notified that it was shipped. The tracking info has note been updated. All it says is, “The sender has created a shipping label.” Is this normal?
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Accepted Solutions
03-10-2024 07:14 AM
Hi @Starling-envy,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with your instant ink account.
To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
03-10-2024 07:14 AM
Hi @Starling-envy,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with your instant ink account.
To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee