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HP Instank ink change country

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HP DeskJet 2620

Hello,

with moving from Belgium to Netherlands I had a lot of problems with using instant ink. 
I called customer service for it, they told me to cancel my Instant Ink membership in Belgium. And start a new one in Netherlands. 
I cancelled mine, which took some days till the membership ended. When trying to make a new account the website keep sending me back to the Belgium website, the printer is still connected to that account and I have no idea how to delete it. 
when trying to connect it to a brand new Instant ink account, I can’t print the claim code because the cartridges I have now are locked. I didn’t plan on buying new cartridges just to connect to instant ink again, and probably getting the message that I can’t connect it because my printer is still connected to my Belgium account. 

anyone knows how to fix it and get my printer to work again? Also it would be a good option if you can just change the country within your HP account..

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Message 2 of 2
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Hi @Bartsmoor

 

Welcome to the HP Support Community. 

 

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Asmita
I am an HP Employee

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