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VBSUK74
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HP Instant Ink Free Trial Period does not show after enrolling new printer

HP ENVY 5020
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Bought this printer from Currys a few days ago and it arrived on the 14th June. It came with a three month free HP instant ink subscription but not showing up on my account after I installed the printer today. Could anyone help how to get it activated please? 

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HP Support Agent
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Solved!

HP Instant Ink Free Trial Period does not show after enrolling new printer

@VBSUK74, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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