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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Denise_FDZ
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HP Instant Ink Page COunt

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Hello, I have been on instant ink for about a year now I believe, and have always paid my monthly bill however, I was recently charged for a page count for last months although I wasn't even at home to be using my printer. It had a count of over 200+ pages! Can HP help me resolve this issue?

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ShlomiL
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Hi,

HP Instant Ink page count is get updated when the printer is powered on and connected to the internet and recorded once a day, no in real-time.

 

If your printer was turned off, it is likely that the page count got updated as soon as turning the printer on:

https://support.hp.com/in-en/document/c05029962

 

Shlomi



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