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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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My HP Instan Ink cartdrige didn’t print (error sign), so I bought a HP cartdrige in a store and it worked but now is empty. 

So HP doesn’t want to change that cartdrige because they say that it is not from the cartdrige of the Instan Ink Program.

can you help me?

1 REPLY 1
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Hi @Javier781

 

Welcome to the HP Support Community 

 

I'd like to help! 

 

May I know the error messages you were getting while printing from the instant ink cartridges? 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Have a great day! 

NIRVANA_95
I am an HP Employee
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