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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sjxy88
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HP Instant Ink free trial changed from 6 month to 2 month without a reason

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 HP Instant Ink free trial changed from 6 month to 2 month

 

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app and you sign up for a paid plan you are offered a free trial of Instant Ink.  However, my one only got 2 months although it states on my printer that I could get a 6-month free trial.

Does anyone know what causes the difference?

Thanks a lot

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Kumar0307
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@sjxy88, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months.

 

Once enrolled, the free months will automatically be credited to your Instant Ink account. For assistance with enrollment, refer to - Enrolling in HP Instant Ink

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Kumar0307
HP Support Agent
HP Support Agent
22,305 22,306 1,617 1,898
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@sjxy88, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months.

 

Once enrolled, the free months will automatically be credited to your Instant Ink account. For assistance with enrollment, refer to - Enrolling in HP Instant Ink

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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