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‎05-25-2023 05:15 AM

HP Recommended
Operating System: Other

Hi, when I first started filling all this out, to get the free trial of HP Instant Ink I had been approved for it...I guess you could say. I had to stop then go back to finish the form, and now it's not letting me get the free trial. It's asking me for a payment. I've never had this before, so I'm not sure what's going on. If anyone could please give me some advice on thus I would greatly appreciate it. 

Thank you!!

Audrey Holland
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‎05-25-2023 10:21 PM

HP Recommended

Hi @Audrey1111,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the free trial, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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