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10-29-2022 01:00 PM - last edited on 10-29-2022 01:20 PM by RodrigoB
I am paying for an instant ink plan now. I have the plan connected to my HP officejet pro 6978. It's an older printer and I started having problems with it not printing, saying the printer was jammed. I bought a new one.
I want to set up the new printer with the HP instant ink plan. Can I roll over my pages from the previous plan to the new printer? If not, can I cancel the plan and then still use all of my remaining pages on the older printer until the pages run out before I set up the new printer on a new instant ink plan?
11-01-2022 05:10 AM
Welcome to the HP Support Community
I'd like to help!
You have to remove your old printer and then try to add the new printer.
You may also refer to the document for more information on rollover pages - Enrolling in HP Instant Ink
Hope this helps! Keep me posted.
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