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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I am paying for an instant ink plan now.  I have the plan connected to my HP officejet pro 6978.  It's an older printer and I started having problems with it not printing, saying the printer was jammed.  I bought a new one. 

 

I want to set up the new printer with the HP instant ink plan.  Can I roll over my pages from the previous plan to the new printer?  If not, can I cancel the plan and then still use all of my remaining pages on the older printer until the pages run out before I set up the new printer on a new instant ink plan?  

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Hi @Rudy-KDR,

 

Welcome to the HP Support Community

 

I'd like to help!

 

You have to remove your old printer and then try to add the new printer.

 

You may also refer to the document for more information on rollover pages - Enrolling in HP Instant Ink

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping,


ANAND_ANDY
I am an HP Employee

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