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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-09-2021 06:37 AM

HP Recommended
Product: Deskjet 4120e

Hi. I just bought a new printer and it says on the box and documents inside that I get 6 months free Instant Ink with it but when I tried to complete the sign up process via the app/site, I am only given 2 months. How can I get the other offered months please? I don't see any code or way to get the offer added to my account.

 

Many thanks in advance.

Greg

1 REPLY 1

‎11-11-2021 04:03 AM

HP Recommended

@FalseGreg

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Keep me posted. 

 

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I am an HP Employee

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