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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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HP Instant Ink

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Envy 5055
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I received my new printer but no promo code for my first 2 free months of instant ink.

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Hi @Lola21

 

Welcome to the HP Support Community. 

 

To better assist you - Does your box or printer says "2 free months"? If yes, follow these steps to complete the enrollment - HP Printers - Enrolling in HP Instant Ink and the free months will get automatically added. 

 

Also, select any plan which is more than 15-pages. 
 

If you have already enrolled and still do not see the free months, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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