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‎02-05-2020 11:46 AM

HP Recommended
Product: HP Deskjet 3632

The (i) information indicator is blinking red and in the window an envelope with an ink drop in the upper right hand corner is blinking. Unable to print.

1 REPLY 1

‎02-07-2020 12:21 PM

HP Recommended

Hi @Hewmurous

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

Make sure the printer is connected to the Internet.

 

If the issue persists, restart the Wireless router, printer, and the computer. 

Reinsert the ink cartridges and try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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