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09-06-2022
11:39 AM
- last edited on
09-06-2022
11:59 AM
by
MayS
I cancelled my subscription to HP Instant Ink. Now my printer won't work with the ink cartridges because I am no longer enrolled (which seems harsh considering the cartridges were probably paid for and I expected to be able to use them until they ran out). So I am trying to re-enrol but cannot find an option to do this. Has anyone had this problem?
09-11-2022 11:38 AM
@Melnee1,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
We appreciate you for doing business with HP.
We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted.
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