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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

If I cancel my HP Instant Ink subscription, will my printer start working with HP Ink cartridges?

3 REPLIES 3
HP Recommended

Hi @UPSET9,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you want to cancel your HP instant ink service.

 

Yes, you need to purchase new cartridges from the store and return the instant ink cartridges to HP.

 

Before you cancel the service, read the following information carefully:

  • HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
  • If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.
  • There is no pro-rated reimbursement for the remainder of your billing period.
  • Your service continues until the end of your current billing period.
  • If there are any charges for additional printing, your credit card will be charged. Depending on when you cancel, the charge might appear the following month. 

You can refer to this document for reference: https://support.hp.com/in-en/document/c03767641 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
HP Recommended

This does answer some of my questions. Maybe this is why my printer will not print any more.  This has been a big mess. I have only received 1 shipment of ink maybe 2 in the past year. I have to use other means of printing becacuse I can't print with store bought ink when I run out. 😫 

Thank you for replying! 🙂

HP Recommended

Hi @UPSET9,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

We need some more information related to instant ink to address this issue. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Rainbow23 - HP Support.
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