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‎07-23-2023 05:55 PM - last edited on ‎07-26-2023 10:37 AM by Retired

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer

Hi, I was wondering if someone could help me

please. I cannot call HP as the number is a premium rate number. 
I am paying HP £4.49 per month for the instant ink subscription, my printer has been out of ink for three months yet they are still taking £4.49 per month out of my bank. Very frustrating as they should have sent me a refill, I’m paying this money for nothing and when I need to print something I need to use a friends printer. 
I’m now thinking of calling my bank and blocking HP from taking anymore money and requesting a refund for the months they’ve been taking the money and I’ve had no use from it, super frustrating!

Category:
1 REPLY 1

‎07-26-2023 07:58 AM

HP Recommended

Hi @seashanty890 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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