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‎01-25-2020 08:56 AM

HP Recommended
Product: Example: HP Office Jet 8610
Operating System: Microsoft Windows 10 (64-bit)

The black cartridge in our Office Jet 8610 printer has plenty of ink. Ran through several print head cleaning cycles (using printer tools) and got it to print a few pages. Now the cleaning doesn't work. The printer suggests replacing the print head but a new head costs more than a new printer. We have an instant ink account. Can we delete the current printer from instant ink and add a new one?

2 REPLIES 2

‎01-25-2020 09:02 AM

HP Recommended

https://support.hp.com/us-en/document/c04754134 




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‎01-25-2020 09:12 AM - last edited on ‎01-27-2020 08:37 AM by Retired

HP Recommended

Hello everyone

@Doug_Ri: It would be best for you to contact HP directly, in order to get a solution.

I recommend that you Contact HP in your country/region.


Please do not hesitate to contact us in case of need.

Cordially,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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