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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
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- HP Photosmart 5520 bypass setup cartridges
Create an account on the HP Community to personalize your profile and ask a question
08-21-2019 11:29 AM
Hello, I have a photosmart 5520 printer that doesn't have any setup cartridges. is there a way to bypass this setup step?
Thank you
Solved! Go to Solution.
Accepted Solutions
08-24-2019 01:04 PM
We could try changing some settings in the Support Menu and then try using regular cartridges
Since these steps are specific to your printer, I have sent the instructions in a private message
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
08-24-2019 01:04 PM
We could try changing some settings in the Support Menu and then try using regular cartridges
Since these steps are specific to your printer, I have sent the instructions in a private message
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
08-30-2019 12:15 PM
Welcome to the HP Community
Could you please help me with the exact model name or the product number of the printer?
Each printer will have there own sequence to reset the printer which cannot be shared in a public post. Hence, reset steps are shared in a private message.
Keep me posted.
Have a great day!
Cheers 🙂
Raj1788
I am an HP Employee
09-30-2019 10:05 PM
I have a 5520 inkjet printer that was passed on to us but did not have set up ink cartridges. I would love to be able to use the printer but cannot unless there is some kind of by pass. Could you please help me?
10-01-2019 02:56 PM
Let's perform a Trade OOBE rest on the printer.
I have sent you a private message, to reset the printer that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thank you for joining the HP Community.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
10-23-2019 11:54 AM
I'll be glad to assist you with the issue you are facing with the printer.
Could you please help me with the exact model name or the product number of the printer.
Keep me posted.
Thank you for joining the HP Community.
Have a great day!
Cheers 🙂
Raj1788
I am an HP Employee
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