HP SUPPORT URGENTLY REQUIRED

[SEH17]

I have an instant ink account and the printer is continually asking me to remove & reinstall the ink cartridges. The only way to make the printer work is to remove the coloured ink cartridge. I urgently need a new coloured ink cartridge to be sent so that I can use it in replacement of the faulty one.

At present I'm paying for a service that is not being fulfilled and it's impossible to contact anyone at HP. There's no phone number, email etc.

Fustrated does not come close. 

[Kumar0307]

@SEH17, Welcome to the HP Support Community! I’m here to help.

I see that the Instant Ink cartridge is not working. 

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

If the issue persists, to assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!