HP Smart +

[Andrestjean]

By mistake I installed Smart + & HP has blocked me from using my printer for not having HP ink. 1 year ago I paid good money for this printer I should be able to use whatever ink I want & do what I want with it.  [edit]

[Dragon-Fur · Accepted solution]

@Andrestjean 

Welcome to the HP Community --

If you are referring to having signed up for HP+ service and contract and / or an HP Instant Ink subscription service, one or more of the following might apply to your situation.

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Speak with HP+ Support about whether you can cancel an HP+ contract after the fact.

Printer and HP+ service

 Contact HP+ Support

If needful, change your Country / Region

Note that HP+ assistance is only available for registered HP+ printers.

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

 About HP Smart Advance for HP+ printers

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Which Ink Can be Used in the Printer?

HP printers that are eligible for HP+ -- and even when not signed up for HP+ service  -- require HP chipped ink cartridges. 

In general, HP printers require the use of HP chipped ink cartridges.

If you are unsure whether your printer qualifies for this limitation, check the Specifications for your printer.

Not all refill / third party manufacturers use HP chipped cartridges.  Contact your ink supplier and ask whether the ink you purchased meets the requirement for HP chipped cartridges.

 Information

 HP Ink - Learn About Supplies

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

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HP Instant Ink subscription is a SEPARATE service from HP+ .

Instant Ink is also governed by a contract.

In this case, you can cancel the contract -- please do read the procedure to help avoid any misunderstandings.

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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