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‎08-05-2022 11:45 AM - last edited on ‎08-05-2022 12:23 PM by Retired

HP Recommended
Product: HP ENVY 4527 All-in-One Printer
Operating System: Chrome OS

Hello I have the instant ink plan and installed the HP  cartridge I was supplied now the printer doesn’t recognise the cartridge.. what can I do? I’m reluctant to buy another HP cartridge if this can be resolved  

1 REPLY 1

‎08-08-2022 09:03 AM

HP Recommended

Hi @Brebz

 

Welcome to the HP Support Community 

 

I'd like to help! 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Have a great day! 

NIRVANA_95
I am an HP Employee
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