-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- HP cartridge not recognised by printer

Create an account on the HP Community to personalize your profile and ask a question
08-05-2022
11:45 AM
- last edited on
08-05-2022
12:23 PM
by
MayS
Hello I have the instant ink plan and installed the HP cartridge I was supplied now the printer doesn’t recognise the cartridge.. what can I do? I’m reluctant to buy another HP cartridge if this can be resolved
08-08-2022 09:03 AM
Hi @Brebz
Welcome to the HP Support Community
I'd like to help!
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
Have a great day!
I am an HP Employee