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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-27-2022 06:21 PM - last edited on ‎11-28-2022 12:53 PM by Retired

HP Recommended


I got a new HP printer that came with 9 months of Instant Ink. I set up and registered the printer. I also set up the HP Instant Ink. The black HP Instant Ink cartridge that came with the printer is showing as "non HP Instant ink cartridge ". The color cartridge is showing as a HP Instant Ink cartridge. I couldn't find anything about this issue on the HP help section.

I've tried taking the black cartridge out and reinstalling it. I've also tried restarting the printer. No luck. Anyone have any idea how to fix this so I don't have to call HP for help?

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