cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 6
119
Flag Post

HP color help

HP Recommended
HP Deskjet 2632

Hi!

I have not used my printer for a while, and it has been a long time since I bought colors too. But it should still be full though, and the printer says so too. But every time I print, I get thin streaks or a very slight shade of what I really want to print. 

 

Someone who can help?

 

 

5 REPLIES 5
Highlighted
Level 15
Level 15
26,138 25,901 2,270 8,363
Message 2 of 6
Flag Post
HP Recommended

@mrshavanabread 

 

Printer doesn't like to sit idle for extended time.

 

Try to fix it here:

Color or Black Ink Not Printing

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2632 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 6
Flag Post
HP Recommended

Thank you for your respons!

So it is because the toner has dried up?

Is there someway I can fix it?

Reply
0 Kudos
Highlighted
Level 15
Level 15
26,138 25,901 2,270 8,363
Message 4 of 6
Flag Post
HP Recommended

@mrshavanabread 

 


@mrshavanabread wrote:

Thank you for your response!

So it is because the toner has dried up?

Is there someway I can fix it?


You are welcome.

 

Well, it is possible the ink is "dried", at least on the cartridge itself and perhaps within the printer.  ?

It is true that printers, after first setup, do need to be used regularly to maintain the health of the ink system.

 

➡️You posted in the Instant Ink board, if you actually have Instant Ink service, I will forward you to an Instant Ink agent.  Yes?  No?

 

As to "fix", you might be able to clean the ink cartridges with a several passes of the automatic cleaning method (described in the help document:  Color or Black Ink Not Printing).

 

Not sure if there is another option for this type of cartridge.

@Bob_Headrick 

I am guessing these little cartridges can be cleaned as you have described elsewhere - yes?

Thanks for insight.

 

Printer Homepage

HP DeskJet 2632 All-in-One Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

Reply
0 Kudos
Highlighted
Level 16
Level 16
33,072 26,452 2,403 8,546
Message 5 of 6
Flag Post
HP Recommended

If the troubleshooting steps @Dragon-Fur gave above do not resolve the issue there are a few options:

 

First, print a diagnostic page as shown in the "Cleaning the cartridges" section. 

 
 

c04626549

 

If the color blocks are well defined but have white lines running through all the colors, or are missing distinct large blocks of color then cleaning the electrical contacts as described in the first option below may resolve the issue.

 

If the colors are light with different defects in different colors, with generally fuzzy or blurry edges the second option below may help resolve the issue.  This case is most likely caused by turning off the power from an external switch such as a power strip or outlet switch or unplugging the printer.  In such cases the printer may not properly park the cartridges and they will dry out.  The printer should always be plugged into a live outlet.  If it is necessary to unplug the printer first turn the printer off from the printer's switch and wait about thirty seconds for the cartridges to properly park and all noises from the printer to cease.

 

  1. Cleaning the electrical contacts as shown in the document here (for a different cartridge series, but still the same procedure) may resolve the print quality issues.
  2. You might have success soaking the color cartridge.  I would suggest the following:  get a coffee cup and put about 1" of very hot (not boiling) water in the bottom.  Put the color cartridge in the water with the nozzles down, in the same orientation it would be in the printer.  Let the cartridge soak for ten minutes, then remove the cartridge and dry the electrical contacts with a lint-free wipe.  A clean coffee filter works well for this.  Gently blot the nozzle plat against a damp tissue.  If the cartridge has been cleared you should see a strong blot of cyan, magenta and yellow.  Put the cartridge back in the printer and run up to three cleaning cycles to restore proper printing.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

Highlighted
Level 15
Level 15
26,138 25,901 2,270 8,363
Message 6 of 6
Flag Post
HP Recommended

@Bob_Headrick 

 

Thanks, Bob!

 

@mrshavanabread 

 

"If it can be done, this is likely the way to do it."

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation