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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Healthyeater
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HP deskjet 2630 enrolled on instant ink but cartridges are to big.

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HP Deskjet 2630

I have an HP Deskjet 2630. Replacement cartridges sent from instant ink are too big physically to work in this printer.   3 days on WhatsApp to HP support is getting me nowhere. Super unhelpful and frustrating. Can anyone advise if they’ve had the same problem or know of anything that would help other than a large gin?!

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TEJ1602
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@Healthyeater, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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