• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
Deskjet 4155e

I got hp+ and it says it won't ship because someone threw out the black ink cart for some reason, is there a way I could get it sent along with the other ink?

1 REPLY 1
HP Recommended

@bobbyy1 

 

Welcome to the HP Community --

 

I would guess you are asking for help with an Instant Ink Subscription.

HP+ is a different service from HP Instant Ink.

 

Reminder

HP+ does not require an HP Instant Ink subscription.

 

==============================================

The Basics - HP Instant Ink - Get Help

 

Contact the team at  HP Instant Ink support during business days and hours available in your region.

 

and / or

 

Support Website

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Open Section  Your Ink

 

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+

HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.