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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Dalby
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HP instant ink free trial

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Envy 6022

Hello 

I bought an envy 6022 printer on the 22nd of december and on the same day registered for instant ink via the hpinstantink.com website as suggested on the sticker on my printer.

 

The box of my printer and the sticker on my printer says 3 months of free intant ink, but when I went on the website it said 6 months of free instant ink, (its a promotion in spain at the moment, where I live).

 

I signed up but haven't heard anything about 6 months free, i have recieved the first intant ink package but not used it yet.

 

I bought the printer from Media Markt in Spain.

 

If anyone could help that would be great. 

 

Thanks

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TEJ1602
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@Dalby, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,563 1,596
Message 2 of 2
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HP Recommended

@Dalby, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

View solution in original post

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