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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-25-2022 02:46 PM

HP Recommended
Product: HP ENVY 4507 e-All-in-One Printer
Operating System: Microsoft Windows 11

I am unable to downgrade my instant ink plan for the next billing cycle - when I try it appears to  state that I will be charged £9.99 once more for another month of printing despite that billing period not having started yet. Has anyone experienced this who can help?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2022 08:28 PM

HP Recommended

The billing for Instant Ink is in arrears, you are charged after the end of the month rather than beforehand.  The £9.99 upcoming charge would be for the month we are in now.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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1 REPLY 1

‎07-25-2022 08:28 PM

HP Recommended

The billing for Instant Ink is in arrears, you are charged after the end of the month rather than beforehand.  The £9.99 upcoming charge would be for the month we are in now.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


1 person found this reply helpful
Was this reply helpful? Yes No
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