08-19-2019 08:03 PM
I purchased my printer about 4 years ago and I want to enroll in instant ink but I’m just wondering if there are any promotions I can receive. I’m guessing my printer came with 6 months free when I purchased it but I didn’t realize it so am I able to receive that now?
Thank you you in advance!
08-22-2019 12:51 PM
Hey there! @Ash1011,
Promotions are given only on new printers. As of now, I don't see any promotions for the old printer.
However, once you enrol the printer in instant ink write back to us, I will check if there any promotions are available and help you with the issue.
Try the steps recommended below to enrol the printer in the instant ink program.
If you use HP ePrint but do not have an HP Connected account, your printer Web Services might be already turned on, but the printer claim code might be expired. HP Instant Ink enrollment requires you to create an HP Connected account and register your printer with a valid printer claim code.
To obtain a valid printer claim code, turn off Web Services using the printer control panel, and then turn on Web Services again.
Touch or press the HP ePrint icon, and then touch or press Settings.
If your printer control panel does not have a button or icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.
Select Turn Off, Disable, or Remove Web Services, depending on your printer model.
Follow the on-screen instructions to turn off Web Services.
Turn on Web Services again.
The information page prints with a new printer claim code.
When you turn on Web Services again, your printer receives a new email address for HP ePrint. After you create an HP Connected account, you can customize the printer email address. Go to Setting Up an HP Connected Account for more information about customizing the printer email address.
After you turn on Web Services again, complete the steps in this document to Sign up and use the claim code to add your printer to HP Instant Ink to create an HP Connected account and enroll in HP Instant Ink.
Refer this article to know more information about enrolling in HP instant ink. Click Here
Also, refer this article to know more about instant ink. Click Here
Hope this answers your query!
I hope you have a great day!
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