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HP printer ink error

HP ENVY 5055
iOS

My printer won’t print and has ink error 

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HP printer ink error

Our printer does not recognize the official hp cartridges, sent by the official hp shop … Do you have the same problem?

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HP printer ink error

@Jloyha and @Burmski, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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HP printer ink error

@Burmski

 

I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.

 

Cheers 🙂

TEJ1602
I am an HP Employee

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