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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
rakcat7
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HP wants my ink

HP Recommended
HP 8710
Microsoft Windows 10 (32-bit)

Why do you want my ink back?  I purchased my printer over two years ago and paid a lot of money. I  moved and turned off my insta ink to save money. Now I understand if I reconnect you will invade my printer and take control of it although I own it and the ink. [Content Removed]. It’s an invasion of my personal property. Don’t understand why I would have to send the ink back and pay to send it back as well?  How do i release your hold?

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rakcat7
Author
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Message 2 of 4
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How is calling a solution?  I understand it takes forever to get through. 

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Prométhée
Level 16
Level 16
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Message 3 of 4
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HP Recommended

Hello @rakcat7 
I advise you not to call this number unless an Hp expert can confirm that it is without risk and I doubt it!

 


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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asmita6658
HP Support Agent
HP Support Agent
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Message 4 of 4
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HP Recommended

Hi @rakcat7

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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