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HP wants my ink

HP 8710
Microsoft Windows 10 (32-bit)

Why do you want my ink back?  I purchased my printer over two years ago and paid a lot of money. I  moved and turned off my insta ink to save money. Now I understand if I reconnect you will invade my printer and take control of it although I own it and the ink. [Content Removed]. It’s an invasion of my personal property. Don’t understand why I would have to send the ink back and pay to send it back as well?  How do i release your hold?

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HP wants my ink

How is calling a solution?  I understand it takes forever to get through. 

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Level 15
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HP wants my ink

Hello @rakcat7 
I advise you not to call this number unless an Hp expert can confirm that it is without risk and I doubt it!

 



signature:
Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

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HP Support Agent
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Message 4 of 4
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HP wants my ink

Hi @rakcat7

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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