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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP DeskJet 2710e All-in-One Printer
Android 9.0 Pie

I'm trying to set up HP+ on my printer but I keep getting a message saying technical difficulties and unable to complete, this has been going on now for 3 days, any advice on how to sort this out, I've asked for a call back still waiting, I've tried WhatsApp no response, can anyone else help please 

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Hi @Jay48uk,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

HP+ printer setup (HP Smart app)

  • Use the HP Smart app to set up and use the exclusive features of an HP+ printer.
  • What is HP+? Embedded in select HP printers, you get all the innovation included with standard print hardware plus exclusive solutions and incentives that include:
  • An extended HP warranty for additional peace of mind.
  • 6 months of HP Instant Ink cartridges delivered to your door before you ever run out. After 6 months, a monthly fee is charged automatically unless you cancel your HP Instant Ink service.
  • Connected cloud printing that automatically detects and fixes connectivity issues.
  • Premium print and scan tools enabled in the HP Smart app.
  • For every page printed with HP+, HP Forest First protects or restores forests in equal measure.

 

Go to HP+ Smart Printing System - Personal for more information.

 

Follow the steps from this document and keep me posted if you see any error messages along with the screenshots. ''

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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