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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Re: HP5520 PRINTER SETUP
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07-29-2019 07:39 PM
2 YEARS AGO i BOUGHT 2 X 5520 PHOTOSMART PRINTERS WHEN THEY WERE ON A SPECIAL PRICE.
AT SOME POINT SINCE THEN I USED THE SETUP CARTRIDGES FROM THE SPARE UNIT TO PRINT AN URGENT DOCUMENT.
NOW I HAVE COME TO START USING THE SPARE PRINTER AND I DON'T HAVE THE SETUP CARTRIDGES.
I HAVE NEW HP INK TO PUT IN BUT THE PRINTER IS ASKING FOR SETUP.
HOW DO I GET AROUND THIS ISSUE ?.
THANKS
Solved! Go to Solution.
Accepted Solutions
08-01-2019 08:42 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
08-01-2019 08:42 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
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