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Common problems for HP+ PLANS: INK AND TONER
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HP5520 no setup cartridges

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HP photosmart 5520
Microsoft Windows 10 (64-bit)

I have a photosmart 5520 that was bought years ago and when I opened the box just now there are no setup cartridges in the box.  The printer is stuck on the setup screen and won't go any further. please help.

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@Free22re, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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