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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended

8020 have not been able to print fot a month making the ink sub pointless. Just too complicated and I need to suspend until I get someone to belp.

1 REPLY 1
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@JohnGrayVerde, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Suspending Your HP Instant Ink Subscription! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like you have been experiencing difficulties with your HP8020 printer, making it challenging to utilize your HP Instant Ink subscription. To suspend or cancel your HP Instant Ink subscription, follow these steps:

Sign In to Your Instant Ink Account:

Access Your Account Settings:

  • Once logged in, navigate to "Account" or "Account Status".
  • Look for options related to managing your subscription.

Cancel or Suspend Subscription:

  • You should find the option to cancel or suspend your subscription. Follow the prompts to complete the process.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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