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OfficeJet5255
Microsoft Windows 10 (32-bit)

OfficeJet5255 will not print from desktop but will from laptop, error code Ox8007007e. Has worked fine for years until last week. 5 feet from modem. Shut down-restart didn't work. Will print test page from trouble shooter

1 REPLY 1
HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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