Had a new black cartridge not working, colour cartridge does.
Product: Hp deskjet all in one printer
Installed a black cartridge but doesn't work. The colour cartridge works fine. Tried the old black cartridge in and it worked ok. Now I'm stuck with a very low level ink cartridge and not able to get a new black cartridge via the instant ink scheme. Used lots of ink and paper trying to get it to work and cleaned the new cartridge as per other posts suggestions. If HP can get back to me it would be appreciated. Thanks.