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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Frank-247
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Had an issue where my cartridges show as empty, only 9 pages printed. new catridges still show empty

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hp3760

Printer seems to have an issue recognising original HP cartridges. used the same cartidges in another printer, same model no issues at all. 

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Kumar0307
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@Frank-247, Welcome to the HP Support Community!

 

Are you using HP Instant Ink cartridges?

Is the printer enrolled in Instant Ink?

Does both the ink cartridges show as empty? Any blinking lights on the printer?

 

For now, perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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