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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
nazzyh
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Having nightmare custromer service support and there is no telephone contact number

HP Recommended
Hp Deskjet 3750
Microsoft Windows 10 (64-bit)

Can someone in HP please sort out my printer issue, i am getting smudges only for the black ink cartridge, colour is fine.

 

I spoke to someone on Whatsapp and they are not helping,  initially they said they could see a problem and afterwards they said they couldn't, then proceeding it ask nonsense questions.

 

I am certain the black cartridge is at fault and needs replacing, i am on the Instant Ink service.

 

IMG_0535.jpg

 

Apologies for the image being sideways, it doesn't allow me to rotate.

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Valsimot
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HP Recommended

You are right, the black ink cartridge is giving you trouble.

Try few cleaning cycles, if that doesn't help you will need to contact HP  instant ink service for a replacement black cartridge.




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nazzyh
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HP Recommended

Well HP are refusing to send any replacement ink cartridges, my idea is to just use up the ink by printing completely black pages and then one should get sent out automatically.

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