11-12-2019 03:01 AM - edited 11-12-2019 03:02 AM
Welcome to the HP Support Community. I'd be happy to assist you with the Claim Code.
To better assist you - Are you trying to re-generate a new claim code? If yes, we need to remove the web-services and re-enabled them -
To remove Web Services -
1. From the printer control panel display, touch ( ePrint ), and then touch (Web Services Settings).
2. Touch Remove Web Services.
Reboot the router and the printer.
To enable the Web Services -
1. From the Home screen, touch the ( ePrint ) icon.
3. Print the ePrint information page, and then follow the instructions on the page to sign up for an ePrint account.
You may also refer to step# 1 to 3 from this document.
Hope this helps! Keep me posted.
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