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‎05-05-2022 08:55 AM - edited ‎05-05-2022 09:50 AM

HP Recommended
Product: HP OfficeJet 8022 All-in-One Printer

Hello. It's been more than 1 month since when I entered my account the web page was completely blank, I can't see my available pages of the plan, balance, rather absolutely nothing of my Instan Ink account. Anyone else the same? Do you know how I can check the details of my plan? Please.

 

 

 

 Thanks in advance🙏

Category:
3 REPLIES 3

‎05-05-2022 09:42 AM

HP Recommended

Hey @Yajandra 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎05-05-2022 09:54 AM

HP Recommended

Sorry, it translates automatically for me. Thanks to your suggestion I already edited the message to English

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‎05-06-2022 10:59 AM

HP Recommended

Hi @Yajandra,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to view the instant ink account information 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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