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‎12-30-2019 05:33 AM

HP Recommended
Product: HP Envy 5055

I have 2 printers enrolled at HP Instant Ink account. I want to exclude one of them but can’t find the option to. Exclude one and leave the other in. 

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‎01-01-2020 08:24 AM

HP Recommended

Hi @Simon63

 

Welcome to the HP Support Community. I'd be happy to assist you with the steps to remove the printer from the Instant Ink account. 

 

You'll have to cancel the enrollment of the printer. Please try these steps - HP Instant Ink - Cancelling Your HP Instant Ink Service

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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